There are several reasons why your credit or debit card (or other available payment instruments) may be declined in our system. Below is a list of the most common reasons and the recommended course of action for each:
- You may have reached your credit card purchase limit and your bank denied the completion of your transaction.
- The server of the card-issuing bank could not be contacted. Please try the transaction again. If the issue persists, please contact your bank directly.
- There is an international limit on your card. You might need to check your account settings or contact your bank about this.